Returns & Exchanges

At Gym Gear, we want you to be fully satisfied with your performance equipment; if your gear isn't the right fit, you can return or exchange items within 30 days of purchase. Please ensure all items are in their original condition with tags attached to qualify for a full refund.

1

Initiate Your Request

Log into your Gym Gear account and visit the 'Order History' section to select the items you wish to return and receive a return authorization number.

2

Pack Your Gear

Securely place the items in their original packaging, ensuring all gym accessories and apparel tags are included to prevent damage during transit.

3

Attach Shipping Label

Download and print the prepaid shipping label provided in your confirmation email, then affix it clearly to the outside of your return package.

4

Drop Off and Track

Hand over your package to any authorized carrier location and keep your tracking number handy while our team processes your refund or exchange.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing